Effective Date: [8/1/2025]
 
Overview
Stanley Mechanical (“we”, “us”) uses a VoIP-based SMS system to respond to customer inquiries. This SMS-specific Privacy Policy describes how we collect, use, store, and protect your information when you interact with us via text messaging.
 
Information We Collect
Your mobile phone number.
SMS content and messaging metadata (timestamps, etc.).

How We Use Your Information
We use the information solely to reply to your service-related inquiries—no promotional use.

Consent and Opt-In
By providing your phone number via our website or texting “START,” you consent to receive texts from Stanley Mechanical as part of customer support.

Opt-Out
You can stop receiving messages at any time by replying “STOP”, “UNSUBSCRIBE”, or similar. We will confirm opt-out and cease messaging.

Message Timing and Identification
We send messages only between 8 AM and 9 PM local time.
All messages will plainly state “Stanley Mechanical” as the sender.

Data Retention and Security
We retain SMS records for [e.g., 12 months], secure them with encryption and restrict access to authorized personnel only.

Third-Party Processing
Our VoIP/SMS provider processes and stores your data under our instruction. We will never share the SMS number provided with a 3rd party.

Changes to This Policy
We may update this Privacy Policy; changes take effect when posted here.

Contact Us
Email: stanleymechanicalnh@gmail.com
 
Terms of Use – SMS Messaging
By texting us or providing your phone number on our site, you agree to these Terms:
 

• You’ll receive service-related SMS responses only.

• We may modify or stop the service at any time.

• We aren’t responsible for delays due to network issues.

• No minors: This service is for users 18 and older.